Warranty
Protection That Brings Peace of Mind
At Parkside Builders, your experience doesn’t stop at the closing table—it continues with a commitment to quality and homeowner support. That’s why every new home comes with our comprehensive 10-Year Limited Warranty, giving you the protection and confidence you deserve.
What’s Covered
1 Year – Workmanship & Materials
Covers defects in finishes and craftsmanship throughout the first year.
2 Years – Major Mechanical Systems
Includes inside-the-wall coverage for plumbing, electrical, and HVAC systems.
10 Years – Structural Elements
Protects load-bearing components and other defined structural areas of your home.
Transferable Warranty
The warranty stays with the home—even if you decide to sell—adding resale value and peace of mind for future owners.
Your Homeowner Portal
To make homeownership even easier, we provide every buyer with access to an interactive Homeowner Portal—a powerful tool designed to help you manage, maintain, and enjoy your new home.
Your portal allows you to:
- Submit warranty service requests with just a click
- Track important warranty milestones and alerts
- Access your Homeowner Guide
- Learn how to operate and care for your home’s systems
- Store important home documents in one central place
- Receive builder announcements and updates
- Grant access to tenants or future owners
Access is secure, cloud-based, and available anytime, from any device
Submitting a Service Request
- 1Log In
Log in to your portal (you’ll receive activation instructions on move-in day).
- 2Service
Click Service in the left-hand menu.
- 3Availability
Indicate your availability and provide a detailed description of the issue—photos encouraged!
- 4Submit
Click Submit and you’re done.
Questions? We’re here to help.
Warranty & Customer Care
Ph: (615) 719-3762